Return policy

We are committed to providing you with a satisfactory shopping experience. If you encounter any problems after receiving the product, please refer to the following return and refund policies:
1、 Return and exchange instructions
Within 7 days from the date of receipt of the product, if the product is not used or the packaging is intact, you can apply for a return or exchange.
The following situations do not support returns or exchanges:
The product has been used or affects secondary sales
Customized products with non quality issues
Products that have exceeded the return and exchange deadline
The return cycle is calculated from the date of receipt, not the next day or shipment date
2、 Refund process
After the returned goods pass the warehouse inspection, we will refund the payment in the original way within 3-5 working days.
If coupons or discounts are used, the refund amount will be refunded based on the actual payment amount.
3、 Freight Description
We will bear the shipping cost for returns and exchanges caused by product quality issues.
Non quality issues with returns and exchanges will result in the buyer bearing the shipping cost.
4、 Special note
Please contact customer service to confirm the return address and process before returning the item. Unauthorized return may affect the refund progress.
If the product is damaged during transportation, please provide photos and contact customer service within 24 hours after signing for it.
If you have any questions, please feel free to contact us through the 'Contact Us' page, and we will be happy to serve you.